e-mails received will be answered in a timely manner by our support
team. We filter all e-mail requests by the priority of the requests.
All emails will be replied in 2 business days (usually 1 business
day). If you have not received a reply in 48 hours, then most likely
we have replied you but your email filter program deleted our message
by mistake. Please turn off your junk mail filter and try to email us
again from an alternative email address.
If you still cannot
get a reply from us, please send a new
email to the following address to ensure we can get your email.